Not-So-Random Kindness at the Olive Garden

January 28, 2023

My mother-in-law Judith, Diana,  her sister Donna, and I left the hospital this evening, having said tearful last good-byes to my father-in-law, David Lyon. We were exhausted and emotionally spent.  It didn’t seem right to part ways just yet. Things were too recent–too raw.  I asked Judith if she wanted to go out for dinner and she requested Olive Garden. The restaurant was packed and bustling with patrons–a 45-minute wait for a table.  Not exactly what we needed at the time, but wait, we did. Judith and Donna were standing in the lobby and a middle-aged woman and her 10-year-old daughter offered them their seats in the waiting area. Donna graciously accepted the offer explaining to the woman that her father had passed away a few hours prior.

About 45 minutes later, we’re finally seated at our table and the woman and her daughter who offered their seats approached our table. The woman stood back a bit and the little girl presented Donna with a $50 Olive Garden gift card accompanied by a big hug and condolences.

A random act of kindness? 

Some may say so, but in my opinion, that just doesn’t adequately or accurately describe it. The whole interaction seemed spontaneous, yet so deliberate. God-directed. Purposeful. “In the moment.” Random? No, not really–not at all. Real intentional ministry happened–ministry from strangers to a grieving family–that was obvious. But the other ministry at work was the ministry of a mother to her daughter and that is what impressed me the most. I witnessed a mother instilling in her daughter practical, selfless kindness in a way that will impact that young lady and those she touches in ways we cannot even imagine.

I was inspired.

 Ephesians 4:32 – “Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you.”

Ichi-go, Ichi-e. A Life Lesson from Mom.

I resolved this year not to make any New Year’s resolutions, and true to form and true to my history, my resolution fell apart very quickly. It toppled to a heap on New Year’s Day.

I visited my Mom over the New Year’s weekend. She has advanced dementia and requires round-the-clock care. My dad and I walked into the memory care facility where she lives and Michelle, her caregiver, greeted me with “Do you want a job this afternoon?”  “Uh, sure. What do you need me to do?” I tentatively asked. “Why don’t you feed your mom lunch?” was her demand (it wasn’t a request). 

Mom sat there in her wheelchair. Donning a bib. Blank stare, straight ahead. I gently turned her head toward me. She stared right through me. No look of recognition. No apparent emotion. Just a blank, distant stare. I then proceeded with the slow process of feeding her lunch–a sip of a protein drink, followed by a spoon of pureed soup, then a bit of canned fruit, a drink of water and then back to the protein drink. It was a slow, plodding process. The minutes dragged on. I’m ashamed to admit my mind wandered and I secretly wished my mother would step up the pace a bit. I thought of everything but the beautiful lady sitting right in front of me.

By some miracle, I managed to refocus and reorient myself to the task and person at hand. I studied her intently—The dry crusted food at the corner of her mouth. Hazel eyes. Soft wisps of gray hair across her forehead. Wrinkles and crevasses born of 84 years of living and loving. She was beautiful and I had nearly missed it.  

I lifted a spoonful of pureed soup to her lips and a bit dribbled down her chin. In a reflexive move reminiscent of times when I fed my own children, I scooped up the dribble with the edge of the spoon and brought it back to her mouth.

“Mom!” I called out to her. I gently turned her face toward mine. 

 “Do you remember when you fed me like this?”  

Her gaze slowly went from distant to a vague sense of recognition. She looked into my eyes and there was the hint of an upturned corner of her mouth. The eyes soon responded with a brightness only born of a genuine, heartfelt smile. We connected, mother to son, but for just a moment.

“I love you Mom.”  

“I love you too.” she responded.

I treasure that brief moment; a moment I nearly missed.

On the 3 ½-hour drive home on New Year’s Day, I had ample time to reflect on my visit with Mom. It occurred to me, the most precious moments with her are likely to be fleeting, buried amongst the mundane and those moments need to be recognized, treasured, and celebrated. It also occurred to me, most of life and life’s relationships are like that—special moments and treasures buried in the mundane, repetitive toil of the “every day.” How many of these sacred moments do I miss by not fully engaging?

There’s a Japanese idiom, ichi-go ichi-e, which literally translates “one time, one encounter.”  It can also be translated “once in a lifetime” or “never again.”  The big idea of this idiom is that every interaction in life, no matter how fleeting, routine, repetitive or mundane is, in its own special way, unique, never to be repeated and because of that, it needs to be treasured.

So, my sole New Year’s resolution is a big one.  

Ichi-go, ichi-e as a life discipline, treasuring each moment with friends, family, colleagues, patients, and especially God, fully focused on and treasuring that which is immediately present in front of me.

Thanks Mom for the life lesson.

When the Doctor Becomes the Patient

I have trained many family medicine residents and medical students over the past 25 years and every so often, a student or resident would complain to me about the poor conduct or attitude of a patient. There are certainly malevolent patients from time to time but MOST of the time what you simply have is a person who is scared, in pain and/or sick–certainly not at their best–and it is incumbent on the physician (or other healthcare professional) to rise above the rancor, be the professional, and minister healing. We need to cut our patients a little slack. We should realize patients often have serious questions and concerns about their health. They may not feel well. They can be afraid or embarrassed of what sort of privacy-invasive and/or painful exam, procedure or treatment they may be subject to. Being a patient can be a scary and intimidating experience and sometimes we, as physicians, lose sight of this.

Well, I’m telling you, there is no better antidote to this lack of awareness than for the physician to become the patient.

I had that opportunity recently. I’ve had a problem with kidney stones every so often for the past 20+ years and my latest duel with these evil beasts occured recently. The urologist told me he was “dismayed” to learn what was originally thought to be a single 3 mm stone in my right ureter, was actually at least 2 stones, one exceeding 6 mm, jammed back-to-back, like some sort of Beltway traffic jam. Simply taking pain meds, drinking lots of fluids and a daily Flomax wasn’t going to cut it. I needed a little help.

So, there I was–the patient and not the doctor.  

In preop, I put on a backless, drafty gown and an ugly pair of lemon-yellow anti-skid socks–nothing else. Then the IV was placed (3 attempts). Oh yes–I should mention the stirrups (guys get to use them too from time to time). Under general anesthesia, a cystoscopy with retrograde urethrogram, Holmium laser lithotripsy and right stent placement (Google it for details). Lovely post-anesthesia fog in recovery. Peeing blood and “sand” for a week. Cramps, urinary urgency, peeing constantly–dribble here, dribble there. A week later, another cystoscopy and stent removal. And many of the wonderful people taking care of me (doctors, nurses, technicians) were friends and/or patients of mine. But for all the pain, uncertainty, and “exposure,” the outcome was great and I’m extremely grateful for the care I received. I’m sure I was much better informed and aware than the typical patient but it was still a bit intimidating and pretty unpleasant.

So, to my patients: I have been reminded again. I get it.

To my colleagues: take my experience to heart and remember.

And to the American Academy of Family Physicians, the various medical specialty boards and state medical licensing authorities, I earnestly recommend continuing medical education (CME) credits for this.

Some of the best CME ever.

Delivery #1

In the early morning hours of February 18, 1992, I was awakened by a jab in my side. Diana, obviously wide awake, calmly informs me that she’s having regular light contractions 3 minutes apart. As a 3rd year medical student having just finished my OB rotation, I knew just enough OB to realize, for a 4-time, soon-to-be 5-time mom, regular contractions, even light ones, could be a harbinger for a precipitous delivery. So off we went to University Hospital. I started to park in the emergency parking right in front of the emergency room but Diana informed me she wanted to “walk out the contractions” so we parked in the parking garage and started our long trek to labor and delivery. 2/3rds of the way down the hospital corridor, Diana grabs the hallway sidebar, doubles over, and groans. The light contractions were not so light any longer. Grabbing a wheelchair from the ER, I whisk her up to L&D and she’s quickly admitted . Her OB (and one of my OB attendings) pops in from the room down the hall, briefly examines Diana, and turns to me and asks:

“Well, Lowell, are you ready?”

“Uh, yeah. . . I think . . . For what?”

“You know how this is done! Are you ready to deliver your daughter?!”

“Oh. . . Oh! . . . Okay! Yes! Of course! . . . Are you sure?”

“Yes! This is YOUR delivery, Daddy Doctor!”

And stepping forward with trembling hands, a cold sweat, and much anticipation, I clumsily delivered my little girl, Zoe Beth—the very first of hundreds of deliveries I would do over the next 20+ years. It was the first and, by far, the most precious delivery. And now that little one is 29 years old, married, and has two little ones of her own. Wow!! Seems like yesterday. Happy Birthday, Zoe! I’m really proud to be your dad!

Confessions of a Duck

I’ll admit it. I’m a duck. I don’t want to be a plain farmyard duck. Nor am I like that flashy woodduck. Perhaps a mallard? Yes. That fits.

So imagine in your mind’s eye a duck, a mallard duck. Peaceful. Gliding effortlessly across a lake. But the apparent outward peace can be deceptive. On the surface everything may be calm, but underneath the surface are two webbed feet paddling furiously, hopefully efficiently, hopefully with purpose and direction.

I can be that duck sometimes, especially lately.

Collected on the outside. Calm. Focused. Steady at the helm for my family, friends, and patients. This is a discipline forged over years of military service, medical practice and, quite frankly, just living. It served me well going into combat zones over Iraq. It served me well in the clinic, at the hospital bedside and delivery room during many, many life and death encounters. It’s served me well as a husband, father and grandfather. It’s just who I am—most of the time…

But don’t be fooled.  Many times, beneath the calm exterior, my mind and heart can be like those webbed feet—paddling furiously.  Anxiety.  Worry. Feelings of being overwhelmed.  All churning.

What am I to do? It is during these times I must realize my composure, surety, calm, and steadfastness are not products of my own strength. At least they shouldn’t be. I’m not that strong, big or good. When things start churning, it is time to refocus on the Strength that has under-girded me all along.

“You will keep in perfect peace those whose minds are steadfast, because they trust in You.” Isaiah 26:3

The Miracle of Florida Snowflakes on Christmas Day

I graduated medical school in May of 1993 and moved from Missouri to the Florida Panhandle to start my family medicine residency. We were all excited about the move and the new adventure, but perhaps the most excited was our five-year-old daughter, Hannah . . .

“Are we in Florida yet?”  the little voice squeaked out from the back seat.

“No, Hannah, not yet.”

And so the conversation repeated itself throughout our trip south. Mercifully, we finally pulled through the tiny border town of Florala, Alabama and crossed into the Sunshine State. After a brief bit of family celebration, a clearly disappointed Hannah piped up from the back . . .

“Where’s the beach, Daddy?  Where’s Mickey and Minnie?”

Poor thing.  Northern Florida looked a lot like southern Alabama. Not at all like the glossy brochures of sugar-white beaches and Disney World.  But eventually we made it to Disney World that spring and by summer’s end, Hannah was an accomplished beach sandcastle builder.

By December, Disney World was a distant memory, the beach surf was too chilly to play in, and thoughts turned toward home, family and the familiar. We wouldn’t be able to make it home for Christmas. Hannah yearned for the familiar as well. On Christmas Eve, Hannah asked if we would get snow on Christmas Day.

I tried to let her down easy.  “No, honey.  It doesn’t snow here. Florida has lots of fun stuff like warm weather, beaches, and Disney World, but not snow.”

“But I want it to snow on Christmas!” pleaded Hannah.  Obviously beaches and Mickey were not enough.

Diana chimed in. “Hannah, It would take a miracle for that to happen. Maybe you could pray for snow.”

Secretly, I cringed.  My daughter was asking for the improbable, if not the impossible, and Diana was setting her up for disappointment. But I kept quiet. I’d like to say that as her father and (allegedly) her spiritual leader, I joined my faith with hers and prayed as well, but she and Diana were on their own.

So Hannah prayed.

“Lord Jesus, please let it snow on Christmas. Amen.”

It was just that simple.

The next morning, Hannah raced outside and started shrieking with delight. We rushed out to the front sidewalk to see what the commotion was all about.  Large 1-2 inch diameter snowflakes were floating down and little Hannah was running back and forth in the yard, mouth wide open, catching the flakes on her tongue.  The flurries lasted about 20 minutes and there was no accumulation. The sun was even shining.

But snow, it did.

Hannah was elated. “Daddy! Jesus sent us snow for Christmas!”

“Yes He did, sweetie.  Yes He did.”

A Fried Chicken Family Tradition

At family gatherings growing up, my grandfather would whistle and fry his special fried chicken. The chicken was absolutely delicious and I’m convinced the whistling was an important, even essential, ingredient. Granddaddy told me he got the fried chicken recipe from a tiny restaurant in southern Louisiana he visited back in the 1960s. The restaurant had a large sign in the dining room proudly proclaiming:

“If the Colonel had our recipe he’d be a general.

Apologies to KFC, but if you tasted this fried chicken, I know you’d agree this proclamation was not hyperbole.

Granddaddy died in 2001. Several years ago I did a quick Google search and discovered the name of a restaurant with that slogan on the wall –Chester’s Cypress Inn in Donner, Louisiana (population 126). The little restaurant was also known for its fried frog legs, onion rings and chicken gizzards. I am certain this was the restaurant. I had planned taking a pilgrimage to southern Louisiana to experience the fried chicken firsthand but I never made it. Unfortunately, I recently learned the restaurant had closed after nearly 80 years of operation.

Well, at least I have the recipe.

And I can whistle!

For those inquiring culinary minds, the recipe…

“Granddaddy’s Fried Chicken”

(“Chester Boudreaux‘s Fried Chicken”)

Take skinned chicken pieces** pat-dry and salt and pepper them. Put a cup of flour and 1/2 to one teaspoon cayenne pepper (more or less-adjust for taste) into a paper bag and bread the chicken pieces in the bag.  Fry the chicken pieces in hot vegetable oil and season with garlic powder as the pieces fry.

Oh yeah-a few more things: Make sure you whistle a happy tune as you fry the chicken. This is critical. And when your seven-year-old grandson “helps” you fry that chicken, be sure to give him a sample to taste before dinner and remind him to keep it a secret. It’s a tradition.

That’s all there is to it! Enjoy!

** I believe the skinned chicken version was a modification my grandfather made to make it healthier. He would’ve strongly recommended learning how to cut up a whole chicken fryer. Buying precut pieces (leg quarters, breasts, wings, etc.) would’ve been something akin to sacrilege according to Granddaddy.

https://www.houmatoday.com/news/20180620/chesters-cypress-inn-to-close-as-restaurant

https://www.myneworleans.com/chicken-at-chesters/

Confrontation at The Home Depot

Diana and I were walking into the Home Depot. A middle-aged woman in a Grand Jeep Cherokee zipped right past us, parked in a handicapped parking space and jogged into the garden section of the store.

I was indignant.

“Just look at that, Diana! Can you believe it!

“Now, now Lowell, just let it go. Don’t say a word.” Diana tried to deescalate the looming confrontation.

“Oh, I have plenty to say! You just wait and see.”

“Please don’t, Lowell! Please don’t!” Diana implored.

I wasn’t deterred.

As we walked into the garden section, Diana, to no avail, tried to reason with me.

I found the lady next to the fertilizer and compost.

“Ahem, ma’am.”

The woman turned toward me. “Yes?”

“Is that your Jeep Grand Cherokee parked out front?”

“Yes, it is. Is something wrong? Did someone hit my Jeep?

“Oh no, ma’am. The Jeep is fine. I was just wondering if you were the person registered against the handicapped tag hanging on the rear-view mirror?

And then it all hit the fan…

“I’ll have you know that you do not have to be missing a leg or in a wheelchair to be handicapped!”

And so the tirade began–yelling, cursing, and screaming.  I looked around for Diana. She probably had to shop for something–anything not garden related. Perhaps drywall?  She was definitely MIA. Poor George in the orange apron at the garden checkout sheepishly turned away–to give us our privacy, I guess.

In the midst of my tongue-thrashing, she began to wheeze and cough. Always the doc, I took a quick assessment. Glancing down, I noticed a sternotomy scar peaking out from between the beet-red heaving cleavage of my verbal assailant—evidence of prior open-heart surgery. I quickly scanned the store for an AED. I thought she was going collapse right there.

The lady did not collapse. And thankfully, neither did I. She eventually stormed off in a wheezy huff.

I went to find Diana. I guess we had drywall to buy.

 

 

 

Dr. Roadkill

January 1992. I was a 3rd-year medical student at the University of Missouri-Columbia. Wife, four kids, one on the way. Lean times? Yes, absolutely.  But also great opportunities for God’s provision.

I was driving down Stadium Blvd at dusk one Friday after a long day at the hospital. The tiny Datsun sedan in front of me slammed into a large deer. I pulled up behind the vehicle. The front end was crushed but fortunately the driver was unharmed. I dragged the dead doe to the side of the road. Shortly, a city cop showed up and took a report.

After taking the report, the cop offered the dead deer to the driver—“I can write you a roadkill tag and you can have it butchered.”

“Oh no! I’m a vegetarian!” exclaimed the distraught college student.

At the ready, I stepped up and generously offered my services—“I’ll take the deer.”

And before you knew it, I had a roadkill-tagged large doe crammed in the trunk of my tiny 1982 Toyota Tercel, head and front hooves sticking macabrely out the back end. I got home that evening and strung the deer up in the tree behind the house and gutted the animal making great use of newly acquired surgical skills. My 4-year old daughter, Hannah, watched with horror from the upstairs window having just enjoyed the movie “Bambi.” “Daddy’s killing Bambi’s mommy!” she cried. The next day I delivered the carcass to the butchers and we ate venison for the next several months.

About a year later, after a night on call in the hospital, I was traveling down the same stretch of road on an early winter morning and there was another large dead deer on the side of the road. I headed home. Diana was still in bed.

“Diana, there’s a dead deer on the side of the road on Stadium.”

“Don’t you even think about it, Lowell!!”

“Oh, I’ve been thinking about it. A lot! It is 10 degrees outside. If that deer is still warm, that deer is mine.”

I collected the deer from the side of the road and took it to the butcher that day. We ate venison until medical school graduation.

Just call me Dr. Roadkill. Others have.

(I do draw the line at opossum, skunk, and armadillo)

God provides.

True story.

A Pork Chop Rebuke

It was a sunny, spring day in 1983. I was  a sophomore at the University of Missouri-Rolla. Walking along the Quadrangle, I happened upon a lanky black man seated on a bench. He was dressed in holey, high-water pants, an off-color, formerly white T-shirt, ratty army fatigues jacket, and well-worn tennis shoes, a few sizes too big, with more than just a few toes showing. At his feet was a rumpled, paper grocery sack. In his lap, an open Bible.

I walked by him and wished him a polite “What’s up?” He was quick and eager to respond. . .

“I’ve been jest sittin’ here and prayin’ ‘n aksin’ the Lawd so send someone by to invite me home fo’ dinna and a showa.” Through the thick drawl, it was clear– He caught me and there was no escape. I agreed.

Robert Taylor was down-on-his-luck, illiterate, homeless. He sat in my sparsely furnished college basement apartment later that day and began to tell me his story:

“The Lawd is a teachin’ me to read and He’s a teachin’ me to write.”

He opened his tattered Bible and began “reading” out loud. Not the words on the page in front of him but rather memorized Scripture from elsewhere in the Bible. He then reached into his rumpled, grocery sack and pulled out a dog-eared spiral notebook. The first page had the child-like printed scrawl of the same repeated sentence over and over again: “I love God.” The next page was the repeated sentence: “God loves I.” The next page: “Africa loves God.” And the next page, “God loves Africa.”  The letters were printed mimicking his Bible’s font—e.g. the a’s and g’s were written to resemble the actual printed font as opposed to typical hand-written letters.

His simple dinner and shower turned into an extended three-week stay. One evening, he was cooking dinner. Pork chops. The chops were sizzling in the pan and Robert was preaching, his bible in one hand, wildly swinging the the grease-coated spatula back and forth with the other. Pointing at me with the greasy utensil, he exclaimed:

“Yo Christians grab yo perty Bible and goes to church. Yo comes home and puts it on da shelf. Yo picks up yo perty Bible and goes to Bible study or Wednesday night church. And yo comes home and puts it on da shelf. And yo does it all da time, ovah and ovah, week after week!”

And with tears streaming down his dark cheeks, he continued, still pointing the greasy spatula at me. . .

“But you know what bugs me? Yo Christians don’t know da Word. And you know what REALLY bugs me? YO can read and YO can write!” He began to cry bitterly,  slumping to his knees, clutching his old tattered Bible.

Sinking into the couch, I felt pretty small.

Conviction.

Robert left without so much as a good bye a few days later.